FAQS
How much does postage cost?
Postage Prices:
Australia Post Standard $10
Australia Post Express $14
NZ Post Standard $15
USA Standard post $20
UK Standard Post $25
FREE on ALL orders over $99
Do you Wholesale?
I certainly do, If you run a business already, looking to start one up, and want to add some quality products please contact me. oceanwavebraids@gmail.com
How long will my order take?
I wish I could hand deliver every order but unfortunately I cant and I know how exciting it is to get your goods so please be patient. Orders are packed and sent out Mon-Fri (excluding public holidays) postage has a lovely way of taking slightly longer from the West so please allow up to 7bus days for your order to arrive before you freak out that its missing. Please select EXPRESS at checkout if you wish for your order to arrive quicker. (Roughly 2-4 business days)
International orders will take 7-14 days to arrive depending on Country, I am not held responsible for any duties or taxes.
Do you ship Worldwide?
Most definitely we do, if your country is not on the checkout send me an email oceanwavebraids@gmail.com and I will assist you ASAP.
Do you offer local pick up?
We certainly do, pick up is from Butler, Perth 6036
Do you do Birthday Parties?
OMG YES!!! I love doing parties! Hit me up if you want me to attend your daughters next birthday party
I also offer a DIY Party Package if you are not local
How do I look after the hair extensions?
Check out the Care Instructions on my website for some handy tips
Do you offer returns
Due to the nature of my products, we do not accept returns, this is simply due to Hygiene, and I appreciate your understanding.
I am only human so sometimes I miss things, or during transit an item can get damaged, so if you have received a faulty item, PLEASE reach out to me via email oceanwavebraids@gmail.com and a solution can be arranged. If you wish to return the faulty item, once received a replacement item or full refund can be processed.
Tie-in Mermaid Hair Extension
Founded to be a little bit different from the rest!
I started my business a few years ago with one simple premise in mind: every person deserves to shine! and that you will, with my range of Reusable Mermaid Hair Extensions, Glitter Gels and Accessories. Designed and tailored to suit many and only using quality materials.